Having to go through rounds of job interviews and being unsuccessful, I identified that behavioural questions is an area that I struggled with. I approached Mel for help – who provided exceptional coaching, support and encouragement! Mel called me prior to our 1st meeting to understand the situation that I was in. She patiently listened and even assured me that I will master in answering the questions. Thank you so much for believing in me! Mel was very quick in identifying the next step to take, which is to role play the questions that I struggled with. During our coaching session, she gave me feedback on what I need to say in order to provide a succint answer. English is not my 1st language so Mel also helped me out to replace some of the words that I used during interview with the intention to make it sound more positive and concise. So much thanks to Mel. I went through my 2nd round of interview meeting General Manager and a senior stakeholder, throughout my interview I did not struggle any bit as I was already confident and prepared with great answers. The outcome was, my new job is starting next week =) Thank you Mel, I had a wonderful experience working with you. The support and help you provided is absolutely beyond what I expected. As for now, I look forward to working together with you!